New York Hotel Room Services

The Westin New York at Times Square exemplifies Westin's worldwide reputation for setting the standard by which all other hotels are measured. We proudly feature Service Express®. Just one touch on your in-room telephone connects you to anything and everything you may need while staying at The Westin New York at Times Square.

Business Center
Stay connected. Enjoy use of our Business Center, located on the lobby level. Open Monday through Friday, from 7:00 AM - 7:00 PM, and Saturdays from 8:00 AM - 4:00 PM. After hours our Reception Desk in the Lobby is available to assist you.

Concierge
Find freedom to explore. Our knowledgeable concierge staff is here to handle all the elements that add up to a memorable stay, including all your travel, tour and entertainment needs. Our staff is well-versed on Times Square and New York City, so whatever your question or request, the answer is as close as the Concierge Desk.

Theatre Ticket Desk
Stimulate your artistic side. Continental Guest Services is located on the lobby level and will be happy to arrange for tickets and transportation to the Broadway Show — or concert, movie, event, etc. — of your choice.

The Atrium Club at The Westin New York at Times Square
Elevate your experience! Our new Atrium Club rooms offer you oversized accommodations with upgraded furnishings and enhanced amenities and offerings. Click here to learn more.

Starwood Preferred Guest® Program
Feel privileged. The Westin New York at Times Square is a participant in the Starwood Preferred Guest® Program, which was voted the #1 hotel rewards program by USA Today. Starwood is one of the world's largest lodging companies, which includes The Westin, St. Regis, Luxury Collection, Sheraton, Four Points, and W Hotel brands.